We currently ship to all 50 states in the US and select international locations. Enter your address at checkout to see if we deliver to your area.

Orders are typically processed within 2-3 business days. You'll receive a confirmation email as soon as your order is on its way.

You'll get a shipping confirmation email with a tracking number the moment your order leaves our hands.

We move quickly to get your order out the door. If you need to make a change, contact us as soon as possible at info@lensaroot.com. We'll do our best — but we can't guarantee changes once an order has been processed.

We want you to love what you ordered. If something isn't right, reach out to us within 30 days of receiving your order and we'll make it right.

We accept returns on unused, unopened products within 30 days of delivery. Because our products are applied to the scalp and hair, we're unable to accept returns on opened or used items — but if there's an issue with your order, please reach out and we'll work with you.

That should never happen. If your order arrived damaged, email us at support@yourstore.com with a photo within 7 days of delivery and we'll send a replacement immediately.

Just contact us at support@yourstore.com with your order number and we'll walk you through it. No complicated forms. No runaround.

Once your return is received and inspected, refunds are processed within 5-7 business days back to your original payment method.